Just two weeks ago, I got back from an amazing honeymoon in Antigua! This island was beautiful, however my wife and I had some issues with the Sandals resort. We booked our trip 9 months in advance to ensure lower airfares. After booking we were given a list of options to pick from concerning activities and events that were available to us. They also told us about a passport promo that would enable us a $250 voucher for anything we wanted to use it on.
The closer we got to out departure, the more everything started getting a little cloudy. They did not issue us our passport credit after I faxed our information 4 times, they moved us to the older part of the resort once we got there and told us it was a free upgrade??? and then they failed to mention the construction that would be taking place right outside our room! I have never stayed at a Sandals resort and everyone I spoke with said it is amazing but beware of the run-around that will happen.
Everyone we talked with down there told us they had the same problem when they arrived and that all that stuff is to get you in the door. I spent thousands to go down there and to only feel ripped off when I left. The food (all inclusive) was terrible and I think was some of the lowest quality I have ever eaten at a resort. Two years ago, I went to the Atlantis in the Bahamas and then went to St. John in the Virgin Islands. These two trips were amazing and they spared no expense. I payed less for the Bahama and Virgin Island trip than I did Antigua and the quality of the first two are uncanny!
Has anyone ever stayed at a Sandals and had these kind of problems?
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